At GWL, we mainly say “No” to business phone call, skype-calls and instant messaging for business activities. We prefer using the old, good email. The reasons why we say no to the phone/skype calls and instant messaging is explained in this article:  How to Say No to Phone and Skype Calls for Business 

The email gives us the greatest luxury that we can answer at the convenient time according to our team needs. It also allows to follow on specific details, fragmenting the message into more consequent messages to be handled by different recipients and/or team members.  Emails can be easily shared; multiple recipients can be added. Last but not least emails can be simply stored and searched and reactivated in the future.

Let us keep using the old good email to streamline the quality communications.  You can see our email contacts here.